Shipping Faqs

Flat Rate $3 for USPS First Class Mail or $7 for USPS Priority Mail

Please Note: Your item(s) are 100% handmade to order within 2-3 business days (Excludes Weekends and Holidays). Once the order has been delivered to the USPS time of transit may vary based on your location. Larger custom embroidery orders may also experience a day or two delay in shipping, however should this be the case you will receive an email notifying you of this. Our goal is to ensure good communication throughout the entire order process. Upon shipment all customers are sent USPS tracking information to follow the delivery progress.

You may also Click Here to log into your account and see order updates at any time.

Typically you can expect to see your order within 5-7 days using standard first class shipping. 
If you are in a hurry you can also choose USPS Priority Mail. Orders placed with this shipping method will be processed and completed either same day or next day and mailed Priority for immediate arrival. Typically you can expect to see your order within 3-4 days using Priority Mail shipping.

 

Returns Policy



You may return most new unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail once we've received your request and how to proceed from there.

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of: 

Totes&Lillies LLC Dba: Lilies Boutique 
Copyright © 2008-2017 Lilies Boutique. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2017 Lilies Boutique. All rights reserved.

Privacy Policy

Lilies Boutique values the relationship we have with our customers and are committed to responsible information handling practices. The company will not sell or otherwise distribute your personal data (including your e-mail address) to individuals and parties without your prior consent.We respect the trust you have in us for submitting the information in the first place, and we do not seek to profit or otherwise gain unlawfully from this trust.         

Sales Tax

Lilies Boutique charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. (Currently Florida Residents Only)
                    

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Lilies Boutique. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Lilies Boutique or any third party, except as expressly granted herein.               

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Lilies Boutique and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Lilies Boutique believes that customer conduct violates applicable law or is harmful to the interests of Lilies Boutique and its subsidiaries.       

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